Game Desk Console

🎮 Game Desk

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🎮 Game Desk

Operations Console

Email

Password

🎮 Game Desk

Operations Console

Tickets

🎫 All Tickets 0

Settings

🕹️ Games

👥 Admins

🏢 Companies

📱 Widget Opens

🧾 Export

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🎫

No tickets found.

Ticket #—

Ctrl+Enter to send

Ticket Details

🕹️

No games yet.

👥

No admins found.

Company	Company Admins	Games	Actions

🏢

No companies yet.

Widget Open Logs

Opened	Game	User ID	Platform	Language	IP	User Agent	Device Info

🛑

Widget open logging is disabled.

📭

No widget open logs found.

Conversation Export

This export is optimized for ChatGPT analysis. It downloads a single JSON file with ticket metadata, full message history, and a plain transcript for each conversation.

Created	Game	User ID	Platform	Language	Status	Messages	Last Message

🧾

No conversations found for these filters.

Add Game

Game Name

Header Color

Company

🇬🇧 English Language — Required

EN Welcome Message *

Push Title

Push Body

Message Input Placeholder This text appears inside the chat input for English players.

Header Title

Header Subtitle

Offline Banner Text

Auto Reply After First User Message

Inactive User Reminder Message

Inactive Auto Close Message

Add Admin

Name

Email

Password (leave blank to keep)

Role *

Company *

Game Access

Add Company

Company Name

✕

🌐 Localization

Configured Languages

English stays default

English is required for every game and always acts as the default fallback language.

Add New Language

Language Code (tr, de, fr, es-mx...) Use `en` only for the built-in English record.

Welcome Message

Message Input Placeholder

Closed Conversation Text

Start New Conversation Button

Header Title

Header Subtitle

Offline Banner Text

Auto Reply After First User Message

Inactive User Reminder Message

Inactive Auto Close Message

Push Title

Push Body

🔔 Firebase Push Setup

Firebase Console → Project Settings → Service Accounts → Generate new private key.

Firebase Service Account JSON

💬 Slack Notifications

Only user messages are sent to Slack. Use a Bot Token and target Channel ID.

Slack Channel ID

Slack Bot Token

Leave blank to keep the existing token.

🗂 Saved Replies

Configured Replies

Replies are stored per game. Each reply can have localized message text for every language configured on that game.

Add Saved Reply

Reply Name This name is only for admins when selecting a saved reply.

Localized Messages

🗂 Insert Saved Reply

Choose a saved reply first. Then pick which localized version you want to insert into the message box.

Ticket #—

Widget Open Logs

Conversation Export

Add Game

Add Admin

Add Company

🌐 Localization

Configured Languages

Add New Language

🔔 Firebase Push Setup

💬 Slack Notifications

🗂 Saved Replies

Configured Replies

Add Saved Reply

🗂 Insert Saved Reply

📱 Device Info